Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use the service, or contact us for support. This includes your name, email address, and any content you submit through the platform such as design decisions, project names, and uploaded assets.

We also automatically collect certain technical information when you use Loci, including your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us understand how the service is used and improve the experience.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Loci service; to authenticate your account and keep it secure; to respond to your questions and support requests; and to send you service-related communications such as account confirmations and updates.

We may also use aggregated, anonymized data to analyze usage trends and inform product decisions. We do not sell your personal information to third parties.

3. Third-Party Services

Loci uses a limited set of third-party services to operate the platform. These include analytics tools (such as Google Analytics and Microsoft Clarity) to understand usage patterns, and infrastructure providers for hosting and data storage. Each of these services operates under its own privacy policy and data handling practices.

We only share information with third parties as necessary to operate the service or as required by law. We do not share your content with third parties for advertising purposes.

4. Cookies

Loci uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather analytics data. You can control cookie usage through your browser settings or by declining the cookie consent prompt when you first visit the site.

Declining analytics cookies will not affect your ability to use the core features of Loci. Essential cookies required for authentication and session management are always active.

5. Data Retention

We retain your account information and content for as long as your account is active or as needed to provide you with the service. If you delete your account, we will delete your personal data within a reasonable timeframe, unless we are required to retain it for legal or compliance purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain types of processing, or to request a copy of your data in a portable format.

To exercise any of these rights, please contact us at the address below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at [email protected].